Facility Support Assistant
Job Location
Norwich, CT
Type of Job
Exempt - Full Time
Salary
$35,600 - $98,400
This position requires access to ITAR-controlled technical data and/or EAR controlled technology. The hiring process for this position will therefore include an export compliance assessment, which will include an assessment of U.S. person status. U.S. persons are defined by 22 CFR 120.62 and 15 CFR 772.1 to include U.S. citizens, U.S. permanent residents, and people with asylee or refugee status.
Position Overview
The Facility Support person is responsible for maintaining lab cleanliness, escorting subcontractors as needed, maintaining outside grounds, receipt of packages, and providing overall support to Nalas Engineering.
Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes and noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a full-time position. Standard days and hours of work are Monday through Friday.
Qualifications
Qualified Facility Support person should be a high school graduate with at least 2 years’ experience working in a professional facility. Able to work a 40-hour week minimum with possible weekends.
Must be able to communicate effectively with team members, contractors and vendors via email, oral or written.
Self-started team player
Must be organized
Understand and follow oral instructions
Ability to prioritize and manage multi-functional tasks
Ability to use standard powered and non-powered tools
Requires basic knowledge of and ability to maneuver a hand truck and pallet jack
Must be able to lift up to 50 pounds
Ability to use automated floor cleaning equipment
Must have knowledge of personal computer and Microsoft Suite
Able to answer phones and direct calls using telephone and intercom system
Must be able to work independently without supervision Excellent verbal and written communication skills
Strong organizational skills
Comprehensive computer skills
Must be proficient with the use of management software to track service, manage inventories, and complete job tasks
Exceptional problem-solving skills
In-depth knowledge of laboratory equipment.
Must be able to work independently and as part of a team.
Previous Experience in a chemical environment strongly preferred
Primary Responsibilities
Diagnostic, troubleshooting, installation & qualifications, training, repair, preventative maintenance and calibrations
Communicate with internal customers and external vendors as needed to troubleshoot, diagnose and provide repair updates
Prepare and maintain internal Preventative Maintenance Plans for all equipment
Support internal Calibration Plans for all equipment
Prepare and maintain Standard Operating Procedures for equipment
In-depth operation and testing of various type of Lab Equipment.
Repairing and troubleshooting of electronic, electro-mechanical and mechanicalequipment.
Conducting inspections of incoming new equipment: testing, diagnostic reporting, repairing (if needed) and photo documenting for inventory and listing purposes.
Installing and troubleshooting equipment software.
Working and coordinating with external laboratory equipment technicians.
Troubleshooting technical problems with customers and potential clients.
Demonstrated proficiency in the operation, maintenance and troubleshooting of laboratory equipment.
Coordinate problem resolution with internal customer, vendor customer service, and other personnel to expedite repairs
Maintain lab cleanliness to include cleaning of floors, wiping down surfaces and trash removal
Escorting contractors as needed throughout the facility
Providing support to the management team as needed
Monitors and replaces light bulbs in all assigned facility areas as needed
Assists with departmental and employee moves, hanging pictures, shelving and furniture
Performs immediate cleaning duties necessary to maintain a clean facility
Forklift experience preferred, willingness to learn
Performs other job duties as needed
Benefits
Nalas provides a 6% company-matched 401(k) fully vested on day one, a $0‑deductible health insurance plan, and more! Additional wellness, dental, and vision options are available to support employees and their families.
Conditions of Employment
US Person
Drug Screening
Background Check
Valid Driver’s License
HAZARDOUS DUTY: Incumbent is regularly exposed to the hazard of chemical and explosive ingredients. The danger inherent in this type of work cannot be completely eliminated by established SOP's and/or safety equipment.
Location
Norwich, CT
Apply
To apply, please send resume and covering letter to resumes@nalaseng.com.